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If your mortgage has transferred to Newrez and you need assistance, call Newrez at 1-866-317-2347.

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E-sign makes your mortgage assistance journey simple

When you’re facing financial hardship, paperwork should not slow you down. That’s why we offer electronic signature (e-sign) for mortgage assistance documents. 

E-sign makes it easier, faster, and more convenient to complete your mortgage assistance journey from almost anywhere.  No printing, mailing, or waiting.

E-sign benefits 

  • Convenience - Sign your documents from anywhere, at any time. Whether you’re at home or on the go. All you need is internet access and a device.

  • Speed - E-sign eliminates mailing delays, helping your documents reach us instantly. This can help move your application forward more quickly during an already time-sensitive process.

  • Simplicity - Digital forms guide you step-by-step, making it easy to review and complete everything in one place. No need to keep track of multiple paper documents.

  • Security - E-sign processes include built-in safeguards to help protect your information and ensure that your documents are completed correctly.

  • Real-Time Progress - Submitting documents electronically allows our Loss Mitigation team to receive and review your information faster, enabling quicker follow-up and next steps.


We're here to make the process easier

We understand that applying for mortgage assistance can feel overwhelming. E-sign helps simplify the process, so you can spend less time managing paperwork and more time focusing on what matters most.  


Get started with e-sign

Opt in to use e-sign today.  You can also choose e-sign when you apply for mortgage assistance.  Once enrolled, you'll receive an email with instructions to provide your consent for signing documents electronically.   


Already submitted a Mortgage Assistance Application?

Stay up-to-date on the status, outstanding documents, payments, and available options.  Log in or create an account to access your Mortgage Assistance page.