Skip Navigation

FAQ Search Results

Explore by Topics

Found 175 Results

What if I want to change my Autopay program?
If you'd like to change your Autopay program, please click here to select and enroll in a different program. Once the new enrollment is processed, we'll stop your existing program and move the account to the new selection.  We'll send a...
If you'd like to change your Autopay program, please click here to select and enroll in a different program. Once the new enrollment is processed, we'll stop your existing program and move the account to the new selection. 

We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed. 
 

/FAQ/Payments/Autopay/What-if-I-want-to-change-my-Autopay-program

Do I have a grace period?
Payments are typically due on the first day of each month, but you may have a grace period before a late charge is assessed. Refer to your monthly statement to determine your grace period. 
Payments are typically due on the first day of each month, but you may have a grace period before a late charge is assessed. Refer to your monthly statement to determine your grace period. 

/FAQ/Payments/General/Do-I-have-a-grace-period

If I bounce a check, will the check be presented to my bank a second time?
It's not guaranteed that we'll present your check a second time. Please check with your bank to ask about their policy on bounced checks.
It's not guaranteed that we'll present your check a second time. Please check with your bank to ask about their policy on bounced checks.

/FAQ/Payments/General/If-I-bounce-a-check-will-the-check-be-presented

What is private mortgage insurance (PMI)?
PMI is a type of mortgage insurance. It is typically required on a conventional loan if the down payment is less than 20% of the home’s purchase price. PMI may also be required to refinance if your equity is less than 20% of the value of your...
PMI is a type of mortgage insurance. It is typically required on a conventional loan if the down payment is less than 20% of the home’s purchase price.

PMI may also be required to refinance if your equity is less than 20% of the value of your home.

Equity is the amount you have paid toward the loan principal through the down payment, your monthly payments, and additional payments to principal. Increases to your house’s market value can also increase your equity.

/FAQ/PMI/What-is-private-mortgage-insurance

What is mortgage insurance?
Mortgage insurance helps you to get a mortgage without having to make a substantial down payment. By paying a mortgage insurance premium, you can purchase a new home with less than 20% down. Mortgage insurance protects the mortgage investor if the...
Mortgage insurance helps you to get a mortgage without having to make a substantial down payment. By paying a mortgage insurance premium, you can purchase a new home with less than 20% down. Mortgage insurance protects the mortgage investor if the account becomes past due. 
 
The most common types of mortgage insurance are private mortgage insurance (PMI) and insurance through the Federal Housing Administration (FHA), called a mortgage insurance premium (MIP).
 
If you are required to carry mortgage insurance, the insurance may be canceled when the equity in your home reaches a certain percentage.

/FAQ/PMI/What-is-Mortgage-Insurance