For customers receiving mailed statements:
Your year-end tax information will be included with your January billing statement and postmarked no later than January 31 (or the next business day). You should receive it within 7 to 10 days after mailing. 

For customers enrolled in paperless:
Your year-end tax documents will be available in the Document Center on or before January 31. You'll receive an email notification once they're ready to view or download. 
 

IRS Form 1098, Mortgage Interest Statement, reports $600 or more of qualifying mortgage interest received during the calendar year on a mortgage. A separate Form 1098 is generally prepared for each reportable mortgage.

If applicable, real estate taxes disbursed may be shown in Box 10, Other, for informational purposes. This amount is separate from the mortgage interest reported in Box 1 and may differ from the amount you are eligible to claim on your tax return. Please consult a qualified tax professional regarding your individual tax situation.
 

Form 1098 only reports mortgage interest payments that we received during the calendar year.  If you made interest payments to another company, you may receive a separate Form 1098 from them. 

Additionally, any mortgage interest paid using funds from the Homeowner Assistance Fund Program (HAF), a governmental unit, or any subsidiary agency is excluded from the total reported on Form 1098.

The amount shown in Box 1 - Mortgage Interest Received from Payer(s)/Borrower(s) reflects the mortgage interest amount and late charges received from the payer of record during the tax year. It does not include prepaid interest, or any interest paid using Homeowner Assistance Fund (HAF) resources or from a governmental unit, or any subsidiary agency. It may also include negative amortization (deferred interest) paid. 

If your loan originated during the tax year, Box 1 may include closing interest paid. 

If your loan was paid off during the tax year, Box 1 may also include:

• Shared appreciation amounts
• Default interest paid
• Prepayment penalties
• Balloon payoff fees

The IRS Form 1098, Mortgage Interest Statement, reports $600 or more of qualifying mortgage interest received during the calendar year on a mortgage. A separate Form 1098 is generally prepared for each reportable mortgage.