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My payment is due – how can I pay?
We offer several easy and secure ways to make your mortgage payment. Whether you prefer to pay online, by phone, through mail or set up automatic payments – you can choose the option that works best for you. Visit our Ways to Pay page to explore...
We offer several easy and secure ways to make your mortgage payment. Whether you prefer to pay online, by phone, through mail or set up automatic payments – you can choose the option that works best for you. Visit our Ways to Pay page to explore your choices and get started.

/FAQ/Servicing-Transfers/Incoming/My-payment-is-due-how-can-i-pay

Do I need to notify my insurance carrier about the loan transfer?
You don’t need to worry – your previous mortgage servicer should take care of notifying your insurance carrier about the change.
You don’t need to worry – your previous mortgage servicer should take care of notifying your insurance carrier about the change.

/FAQ/Servicing-Transfers/Incoming/Do-I-need-to-notify-my-insurance-carrier

I use a bill pay service – what should I do?
If you use a bill pay service to make your mortgage payments, you’ll need to update the payee information to make sure your payments go to the right place. Be sure to include your new Onity Mortgage account number. You can find your account number...
If you use a bill pay service to make your mortgage payments, you’ll need to update the payee information to make sure your payments go to the right place. Be sure to include your new Onity Mortgage account number.

You can find your account number by:
  • Logging into your online account (once registered)
  • Checking your Service Transfer Notice
  • Reviewing your first monthly statement

Updated Payee Information:
Onity Mortgage
P.O. Box 660093
Dallas, TX 75266-0093

Once updated, your payments will continue smoothly. If you need help, we’re here for you!

/FAQ/Servicing-Transfers/Incoming/I-use-a-bill-pay-service

My previous servicer managed my escrow account – what happens now?
Your escrow account will transfer to Onity Mortgage automatically, so there’s nothing you need to do. We’ll continue to manage it for you – that means we’ll make your property tax and insurance payments on time, just like your previous servicer did....
Your escrow account will transfer to Onity Mortgage automatically, so there’s nothing you need to do. We’ll continue to manage it for you – that means we’ll make your property tax and insurance payments on time, just like your previous servicer did. You can count on us to keep everything running smoothly.

/FAQ/Servicing-Transfers/Incoming/My-previous-servicer-managed-my-escrow-account

Do I need to notify my insurance carrier about the loan transfer?
No need to worry – we’ll take care of that for you. Your insurance carrier will be notified of the change automatically.
No need to worry – we’ll take care of that for you. Your insurance carrier will be notified of the change automatically.

/FAQ/Servicing-Transfers/Outgoing/Do-I-need-to-notify-my-insurance-carrier