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What are biweekly payments?
Click here to learn more on how biweekly payments work and why it might be a great choice for you. 
 
Click here to learn more on how biweekly payments work and why it might be a great choice for you. 
 

/FAQ/Payments/Autopay/When-will-my-Autopay-draft-(2)

Will the terms of my loan change after it is transferred?
No, your loan terms will stay exactly the same. That means your interest rate, monthly payment, and other key details won’t change. The only difference is that a new company will now handle the day-to-day servicing of your account, like processing...
No, your loan terms will stay exactly the same. That means your interest rate, monthly payment, and other key details won’t change. The only difference is that a new company will now handle the day-to-day servicing of your account, like processing payments and providing customer support.

/FAQ/Servicing-Transfers/Outgoing/Will-the-terms-of-my-loan-change

How will I know when my loan is being transferred?
You’ll receive a notification letter from your current mortgage servicer before the transfer happens. This letter will include the date your account will officially move to the new servicer, along with contact details for both companies. That way...
You’ll receive a notification letter from your current mortgage servicer before the transfer happens. This letter will include the date your account will officially move to the new servicer, along with contact details for both companies. That way you’ll know exactly who to reach out to if you have any questions during the transition.

/FAQ/Servicing-Transfers/Outgoing/How-will-I-know-when-my-loan-is-being-transferred

What should I do if I am enrolled in automatic payments?
If you’re currently enrolled in automatic payments, please take a moment to review the goodbye letter you received. It will let you know whether your automatic payments will transfer to the new servicer or if you’ll need to set them up again.
If you’re currently enrolled in automatic payments, please take a moment to review the goodbye letter you received. It will let you know whether your automatic payments will transfer to the new servicer or if you’ll need to set them up again.

/FAQ/Servicing-Transfers/Outgoing/What-should-I-do-if-i-am-enrolled-in-autopay

Will I be charged any fees for the loan transfer?
No, there are no fees associated with the transfer of your loan servicing. This process is completely free for you.
No, there are no fees associated with the transfer of your loan servicing. This process is completely free for you.

/FAQ/Servicing-Transfers/Outgoing/Will-i-be-charged-any-fees-for-the-loan-transfer